Privacy Policy

Effective Date: 30/07/2024


1. Introduction

Welcome to FeeFlex ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@feeflex.shop.


2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the app, express an interest in obtaining information about us or our products and services, when you participate in activities on the app, or otherwise when you contact us.


Personal Information Provided by You: We collect names, email addresses, and other similar information.


Information Collected Automatically: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our app. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our app, and other technical information. This information is primarily needed to maintain the security and operation of our app, and for our internal analytics and reporting purposes.


3. How We Use Your Information

We use personal information collected via our app for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:


To facilitate account creation and logon process.

To post testimonials. We post testimonials on our app that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.

Request feedback. We may use your information to request feedback and to contact you about your use of our app.

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

To protect our Services. We may use your information as part of our efforts to keep our app safe and secure (for example, for fraud monitoring and prevention).

To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our app, products, services, marketing, and your experience.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.


5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.


6. Data Protection

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.


7. Your Privacy Rights

You have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.


8. Updates to This Policy

We may update this privacy notice from time to time in order to stay compliant with relevant laws. We will notify you of any changes by updating the "Effective Date" at the top of this privacy notice.


9. Contact Us

If you have questions or comments about this notice, you may email us at info@feeflex.shop or by post to:


FeeFlex

Peellandstraat 15

‘s-Hertogenbosch, 5211VP

The Netherlands